Minutes 01/09/1996

An executive session convened at 5:30 p.m., pursuant to A.R.S. §38-431.02, notice having been duly given.

A special meeting and a work study/strategic conversation session of the Maricopa County Community College District Governing Board was scheduled to be held at 6:30 p.m. at the District Support Services Center, 2411 West 14th Street, Tempe, Arizona, pursuant to A.R.S. §38-431.02, notice having been duly given.

PRESENT

GOVERNING BOARD
Roy C. Amrein, President, Donald R. Campbell, Secretary, Ed Contreras, Nancy Stein, Linda Rosenthal

ADMINISTRATION
Paul A. Elsner, Alfredo G. de los Santos Jr., Rufus Glasper, Ron Bleed, Janice Bradshaw, Raul Cardenas, Larry Christiansen, Ken Roberts for John Cordova, Art Decabooter, Stan Grossman, Homero Lopez J., Marie Pepicello, Phil Randolph, Linda Thor , Tessa Martinez-Pollack, Arnette Ward

ABSENT
STATE BOARD
Jim Ullman

CALL TO ORDER
The meeting was called to order at 5:30 p.m. by President Roy C. Amrein.

EXECUTIVE SESSION
President Amrein called for a motion convening an executive session, notice having been previously given.

MOTION 8489
Linda Rosenthal moved that an executive session be convened. Motion carried 5-0.

The meeting recessed at 5:31 p.m.
The special meeting reconvened at 6:40 p.m.

RECOGNITION
Dr. Amrein recognized and acknowledged Dr. John Waltrip, President Emeritus, Glendale Community College, for his many years of service to the District. Dr. Elsner and individual Board Members, Vice Chancellors and Presidents recognized Dr. Waltrip for his honesty, strong leadership, kindness and warmth, directness and frankness, and good counsel. They expressed appreciation for all that he had done for the District. Dr. Amrein then presented a plaque of appreciation to Dr. Waltrip.

(I-A-1) ELECTION OF OFFICERS

President Amrein called for nominations for officers for 1996.

MOTION 8490
Linda Rosenthal moved that Donald R. Campbell be nominated for President of the Governing Board for calendar year 1996. Voting was done by written ballot. Dr. Campbell was elected 5-0.

MOTION 8491
Don Campbell moved that Nancy Stein be nominated for Secretary of the Governing Board for the calendar year 1996. Voting was done by written ballot. Mrs. Stein was elected 4-1.

President Campbell presented Roy Amrein with a gavel and plaque in appreciation for his service as President of the Governing Board for 1995.

ADJOURNMENT
The Special Meeting adjourned at 7:02 p.m. A five minute break was taken to arrange room for the Strategic Conversation portion of the meeting.

(II-A) STRATEGIC ISSUES ASSOCIATED WITH CONTINUOUS QUALITY IMPROVEMENT

Planned and conducted by QQ Coordinators and Co-Chairs of the Quality in Learning Ocotillo Committee - Donna Schober, Laura Helminski, Shirlene Bruce, Denny Sheehan, Sharon Koberna, Cheryl Kubasch, Melinda Chapin, Tricia Euen, Debbie Stanfield, and John Nylander. The outcome for this conversation was to make an assessment of organizational change using the Quantum Quality Initiative as one example. Cheryl Kubash welcomed the group, went over the ground rules and gave the objectives for the conversation - to use the Quality Initiative as one example of change, conduct a dialogue that enables genuine thinking together about the process of change; and develop a common understanding of what the implementation of a change is all about. Laura Helminski gave a presentation on what change is, reasons why it happens and at what rate it happens, what effects change, and the effects that change has on people and organizations. She asked the group to look on change as "invisible technology." Examples of invisible technology would be ground rules, agendas, plus/deltas (change, technology that was new but then became "the way things are done"). Shirlene Bruce went over the process that the group would be using as a large group and when broken down into small groups. Donna Schober and Tricia Euen led the large group in mind mapping. Donna asked the group to assess the quality initiative as a change initiative. The following question was given to the group as the center of the mind map. "What developments do you feel are related to the quantum quality initiative that represents invisible technology?" The group came to the front of the room to give their ideas of invisible technology and "map" them, branching ideas off of ideas. Members of the group would then vote on what they felt were the four most significant developments or development of change had occurred at the District. The four developments receiving the most votes would be the developments used in the small group discussions.

Following the mind map exercise, the group then broke for small group discussions on the developments from the mind map to identify organizational factors which occur or facilitate the change or serve as barriers to the change. Small groups would then report on a significant barrier and give suggestions how to reduce or eliminate the barrier so the change can move forward more quickly throughout the District.

The four developments chosen for small group discussion were:

1) Student Learning

2) Learning Organizations

3) Cross Functional Teams

4) Vision and Mission

1) EMPOWERED STUDENT LEARNING

Identified Barrier: Student apathy in a learning situation
Suggestions to reduce or eliminate barrier:

Non-classroom: Teachers promote spirit and activities, Create database of students and interests to form connections with activities

In-classroom: Teachers work with library resource personnel to identify resources and teach students on how to use resources, Teachers setting the stage the first day of class - set expectations and removing fear from the classroom, Teachers who care and show concern Evaluate learning styles and develop teaching methods

2) LEARNING ORGANIZATIONS

Identified Barrier: Old CEO styles
Suggestions to reduce or eliminate barrier:

Strategic conversations, Retreat, Recognition for those who have changed, Team building

Identified Barrier: Systems
Suggestions to reduce or eliminate barrier:

Speakers (Ackoff), More information, Draft list of systems questions, See CEO's do the training as the trainer

Identified Barrier: Low Tolerance
Suggestions to reduce or eliminate barrier: Redefine time, duration of projects Victories Recognize individual differences, efforts

3) CROSS-FUNCTIONAL TEAMS

Identified Barrier: (Lack of) Empowerment of teams
Suggestions to reduce or eliminate barrier: Implement and follow-up on the work done by the team, Reward the people who empower the team, Work on issues where change is wanted, Have clear expectations

Identified Barrier: Competition
Suggestions to reduce or eliminate barrier: Share information, Really look at the process

4) VISION AND MISSION
Identified Barrier: Lack of priorities - too much going on at once
Suggestions to reduce or eliminate barrier: Continue to pursue process for setting priorities (Governing Board is currently in process of setting priorities), Communication and training that will allow more participation - have Chancellor and Vice Chancellors do part of that training

Plus
Cake, On-time, Common vocabulary, Mind map, Enthusiasm, Synergy, Great facilitation

Delta
Celebrant gone, Not enough people present

ADJOURNMENT
The meeting adjourned at 8:20 p.m.