Complaints

Maricopa Community College District is committed to the communities it serves.

In the event an issue arises that needs our consideration, we look forward to the opportunity to provide a reasonable solution for all involved parties. Listed below is information regarding various resolution processes MCCCD has in place.

 

Title IX and Preventing Sexual Harassment:

If you have experienced or witnessed an act of sexual harassment, discrimination, or violence, you are encouraged to report the incident to your college's Title IX/504 Coordinator. Please visit the Title IX and Preventing Sexual Harassment webpage for further details on the Reporting process.

 

Instructional Grievance Policy:

A student who feels that he or she has been treated unfairly or unjustly by a faculty member with regard to an academic process such as grading, testing, or assignments, has the right to appeal according to the approved procedures.

 

Non-Instructional Grievance Policy:

A student who feels that he or she has been treated unfairly or unjustly by any employee with regard to a non-instructional process such as a student or administrative services has the right to file a formal and written complaint according to the approved procedures.

 

Family Educational Rights and Privacy Act:

Students who believe that MCCCD or an agent of the district has disclosed information contrary to the provisions outlined in this section may submit a grievance via the non-instructional complaint resolution process.

 

Ombuds:

Individuals who have concerns or questions about the operations or services of our colleges may contact the Office of Public Stewardship for general information or to voice a concern. The services of the MCCCD Ombudsperson are the responsibility of the Office of Public Stewardship where students, citizens, and employees may seek informal, neutral, and confidential guidance on concerns.

 

Maricopa Concernline:

The Maricopa Concernline is provided to MCCCD employees to submit concerns anonymously. Calls and reports will be taken by representatives of Global Compliance. Be assured that you will not be retaliated against for reporting your concerns in good faith.