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  • Board Operations
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    • Faculty and Administration Collaboration Team (FACT)
      • FACT Meeting Schedule, Agendas, and Minutes
      • Adjunct Faculty Team Information
      • Interest Based Problem Solving Information
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    • Motions
    • Notice of Public Meeting
    • Past Agendas
    • Protocol for Addressing the Board
  • Budget
    • Adopted Budgets
    • Proposed Budget
    • Finances
      • Reports
  • Consumer Info
    • Alcohol and Drug Abuse Prevention
      • Biennial Reviews
      • Related Links
    • Disability Resources and Services Information
      • Contacts
      • Disability FAQ
      • DRS Connect
      • EEO/AA
      • Employee Resources
      • Faculty Duties and Responsibilities
      • Legal Services
      • Policies, Procedures, and Regulations
      • Student Resources
      • Training and Corrective Actions
    • FERPA
      • Annual FERPA Notification
      • FERPA Release Form
      • Request to Inspect and Review Education Records Form
      • Revoke FERPA Release Form
      • Withhold Directory Information Form
    • Maricopa County Community Colleges District NSC Resources
    • MCCCD Notifications
      • Annual Notifications
      • General Data Protection Regulation (GDPR)
      • Non-Discrimination Statements
    • Residency and Lawful Presence
      • Acceptable Documents to Establish Lawful Presence
      • Admissions and Records Offices
      • Residency Frequently Asked Questions (FAQ)
      • Residency and Legislative Compliance
      • Student Residency Form
      • Western Undergraduate Exchange Form
    • Title IX and Preventing Sexual Harassment
      • MCCCD List of Trained Advisors
      • Reporting a Sexual Harassment, Student Conduct, or Code Violation
      • Reporting a Student of Concern or a Student Conduct and/or Code Violation
      • Title IX/504 Coordinators
  • Legal
    • Petition Signature Solicitations
    • Student & Faculty Resources
    • Trainings and Handouts
    • Equal Employment Opportunity
      • FAQ
      • Procedure for Filing
      • Discrimination Complaint Form
  • Regulations
    • Approval Process
    • Crosswalk
    • Summary
    • Current Proposals
    • 1 Fiscal Management
    • 2 Students
    • 3 Instruction
    • 4 Auxiliary Services
    • 5 Non-Discrimination
    • 6 Board Resources
    • 7 COVID-19 Pandemic Policies
    • Appendices
  • Stewardship
  • Information Technology
    • Anywhere Computing
      • Frequently Asked Questions
      • Guides and Reference Materials
      • Student Conferencing
      • Faculty Conferencing
      • Staff Conferencing
      • Softphone - Stay Connected from Anywhere
      • Top Telecommuting Security Concerns and Best Practices
      • Temporary Telecommuting and Remote Work
      • User Guides for Phones
      • Local Help Desk Resources
      • Multi-Factor Authentication
    • Information Security
      • Report a Cybersecurity Issue
      • Antivirus
      • Your Data
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      • Best Practices
      • Security Terms
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    • ITS Leadership Team
      • Dr. Mark Koan - Chief Information Officer
      • Jacob Vipond - Information Security Office
      • Joe Licata - Academic Technology
      • Mark Dempt - ERP Support & Development
      • Matt Reeves - Infrastructure and Customer Care
      • Vendor Appointment Request with ITS Leadership
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  1. Home
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  4. Sophos at Work FAQs for Employees

Sophos at Work FAQs for Employees

Information Technology has plans underway to replace Maricopa’s existing antivirus software (from Kaspersky) with new endpoint protection software from Sophos on all Maricopa-issued computers.

There are several advantages for Maricopa related to this change:

  • Sophos offers a more robust set of industry-standard security tools to help reduce external threats to our organization.
  • A single tool protects Windows and Apple computers - currently, Maricopa pays for separate tools to protect each operating system.

Answers to popular questions about the system-wide rollout of Sophos antivirus software are below. If there are additional questions, employees should contact their local help desk for assistance.

Click any question below to expand the answer.

Getting Sophos for Home Use

How do I take advantage of the “free” home use offering?

The free offer, available to current Maricopa students, faculty, and staff, includes Sophos Home Commercial Edition. This offer does not include other Sophos antivirus products.

Visit this dedicated download site, Maricopa Sophos Home Commercial Edition, to get started.

What happens when I am no longer an active employee or student?

Once no longer active, the employee or student would receive a License Expired notification from Sophos.

Getting Started with Sophos at Work

What do I need to do for my Maricopa provided equipment?

In order to remove existing software (Kaspersky or Parallel on Apple devices), and install Sophos, you will need to have your computer on and connected over VPN if working remotely. Computers that are onsite should update automatically. Please watch for college instructions for more specific information or contact your college help desk.

I am an active student and have a Maricopa owned device checked out to me due to the pandemic, what do I need to do?

Some of our students were provided with Maricopa owned equipment during the Covid-19 pandemic. If you are a student in this category, please contact your college IT help desk for assistance. A contact list is available.

How do I know if the Sophos is installed on my Maricopa device?

After installation, the Sophos software will display status messages on your computer on occasion.

On Microsoft Windows 10-based computers, you will see the Sophos icon in the notification area - bottom right hand area of your screen.

Sophos Windows icon

On Apple Mac OS computers, you will see the Sophos icon in the upper right-hand corner. Please note that where you may find this notification may vary by the Mac operating system.

Sophos Mac icon

Where do I obtain technical support if I need it for my Maricopa provided equipment?

Just as with other technology used at Maricopa and at your college, please submit a help desk ticket or contact your college/District support team. A contact list is available.

Getting Started with Virtual Private Networking

I heard that I might need VPN. What is VPN? What does it do?

​While most of Maricopa's applications and services can be accessed remotely and from anywhere, some applications, services and functions are restricted to the Maricopa network.

VPN access will be required in these cases. VPN is a technology that enables secure, encrypted connection​ between your computer and resources on the Maricopa network.

Note: VPN access and instructions may vary by location. Please contact your local help desk for assistance.

Will I need to connect to a Virtual Private Network (VPN) for the software changes?

Each college is coordinating their site guidelines and instructions. Please watch for college instructions for more specific information or contact your college help desk.

  • Some remote devices may need to connect over VPN.
  • Others, including onsite devices, will receive updates automatically.
​

What if I don’t have a Virtual Private Network (VPN) account?

Depending upon your college rollout, you may/may not need a VPN account. Please watch for college instructions for more specific information or contact your college help desk.

I am unsure if the VPN software is installed and how to use it. Can you provide instructions to help me install and use it?

Yes. Firstly, you must be granted VPN access to use this service. To request VPN access, please submit a help desk ticket at your location. If you have questions, please contact your local help desk for assistance.

Installing the VPN software on your work computer

Please note that VPN client installation instructions may vary by location. For employees located at the District Office (District Office, Emerald Point, Wood Street, Maricopa Public Safety) that have been granted VPN access, use these instructions​ to setup your VPN client.

Using the VPN software to connect to the Maricopa network

If the VPN software is on your Windows computer, view this material, How-to Guide for Virtual Private Networking (Windows) for quick instructions on how to use the software on your Maricopa-issued Windows computer.

If you have questions, please contact the District Information Technologies Services help desk, 480-731-8632 or helpdesk@domail.maricopa.edu.

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