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      • Vendor Appointment Request with ITS Leadership
  • Board Operations
    • Board Policies
    • Current Agenda
    • Current Meeting Schedule
    • Faculty and Administration Collaboration Team (FACT)
      • FACT Meeting Schedule, Agendas, and Minutes
      • Adjunct Faculty Team Information
      • Interest Based Problem Solving Information
    • Minutes
    • Motions
    • Notice of Public Meeting
    • Past Agendas
    • Protocol for Addressing the Board
  • Budget
    • Adopted Budgets
    • Proposed Budget
    • Finances
      • Reports
  • Consumer Info
    • Alcohol and Drug Abuse Prevention
      • Biennial Reviews
      • Related Links
    • Disability Resources and Services Information
      • Contacts
      • Disability FAQ
      • DRS Connect
      • EEO/AA
      • Employee Resources
      • Faculty Duties and Responsibilities
      • Legal Services
      • Policies, Procedures, and Regulations
      • Student Resources
      • Training and Corrective Actions
    • FERPA
      • Annual FERPA Notification
      • FERPA Release Form
      • Request to Inspect and Review Education Records Form
      • Revoke FERPA Release Form
      • Withhold Directory Information Form
    • Maricopa County Community Colleges District NSC Resources
    • MCCCD Notifications
      • Annual Notifications
      • General Data Protection Regulation (GDPR)
      • Non-Discrimination Statements
    • Residency and Lawful Presence
      • Acceptable Documents to Establish Lawful Presence
      • Admissions and Records Offices
      • Residency Frequently Asked Questions (FAQ)
      • Residency and Legislative Compliance
      • Student Residency Form
      • Western Undergraduate Exchange Form
    • Title IX and Preventing Sexual Harassment
      • MCCCD List of Trained Advisors
      • Reporting a Sexual Harassment, Student Conduct, or Code Violation
      • Reporting a Student of Concern or a Student Conduct and/or Code Violation
      • Title IX/504 Coordinators
  • Legal
    • Petition Signature Solicitations
    • Student & Faculty Resources
    • Trainings and Handouts
    • Equal Employment Opportunity
      • FAQ
      • Procedure for Filing
      • Discrimination Complaint Form
  • Regulations
    • Approval Process
    • Crosswalk
    • Summary
    • Current Proposals
    • 1 Fiscal Management
    • 2 Students
    • 3 Instruction
    • 4 Auxiliary Services
    • 5 Non-Discrimination
    • 6 Board Resources
    • 7 COVID-19 Pandemic Policies
    • Appendices
  • Stewardship
  • Information Technology
    • Anywhere Computing
      • Frequently Asked Questions
      • Guides and Reference Materials
      • Student Conferencing
      • Faculty Conferencing
      • Staff Conferencing
      • Softphone - Stay Connected from Anywhere
      • Top Telecommuting Security Concerns and Best Practices
      • Temporary Telecommuting and Remote Work
      • User Guides for Phones
      • Local Help Desk Resources
    • Information Security
      • 1 Your Data
      • 2 Best Practices
      • 3 Governance
      • 4 Contacts
      • 5 Security Terms
      • 6 Report a Cybersecurity Issue
    • ITS Leadership Team
      • Dr. Mark Koan - Chief Information Officer
      • Jacob Vipond - Information Security Office
      • Joe Licata - Academic Technology
      • Mark Dempt - ERP Support & Development
      • Matt Reeves - Infrastructure and Customer Care
      • Vendor Appointment Request with ITS Leadership
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  1. Home
  2. Information Technology
  3. ITS Leadership Team
  4. ​Chief Information Officer

​Chief Information Officer

Dr. Mark Koan

District Chief Information Officer
Information Technology Services

480.731.8895, Email

Before serving as the CIO for the Maricopa Community Colleges, Dr. Koan was appointed as an Associate Vice Chancellor (AVC) on the district's Transformation team and prior to that served as the AVC of Infrastructure and Customer Care for the district IT team, where he was responsible for the strategic and operational direction of Maricopa's enterprise information technology infrastructure and customer care divisions. He provided leadership and coordination for all aspects of Maricopa's district-wide infrastructure including servers, storage, databases, backups, virtualization, patch management, data centers, operations monitoring, and LAN/WAN communications. He also led the customer care team which provided help desk, desktop support and audio-visual services.

Previously, Dr. Koan was the CIO at Phoenix College, where he provided strategic leadership for comprehensive IT services at the college including help desk, desktop/classroom support, application development, information security, servers & system support, virtualization, storage, backups, disaster recovery, database administration, wired & wireless networking, unified communications, digital signage, web development, event support, and video production. While there, Dr. Koan and his team built the first highly-available services at PC, designed and installed state-of-the-art technology solutions for construction projects involving more than 200,000 sq. ft. of space, and won the Innovation of the Year Award for the Maricopa Community Colleges.

Prior to working for the Maricopa Community Colleges, Dr. Koan was an IT Director at Arizona State University. In addition to leading the IT team for ASU's West campus, he directed teams responsible for customer support, security, identity management, and training across the university. He also helped develop and advance strategic alliances for ASU's University Technology Office -- including work with industry partners such as Google and Amazon.

Dr. Koan has spoken at national conferences on a variety of topics including innovation and student success, IT collaboration, security, and project management. He has also been published and has a broad teaching background that includes secondary, post-secondary, graduate and overseas courses covering a wide range of subjects.

ITS Leadership Team

  • Dr. Mark Koan - Chief Information Officer
    • Keli Cole - Office of the CIO
    • Jason Pociask - Research & Development
  • Jacob Vipond - Information Security Office
  • Joe Licata - Academic Technology
  • Mark Dempt - ERP Support & Development
    • Adrian Teo - Development
    • Cheryl Laieski - ERP Support
  • Matt Reeves - Infrastructure and Customer Care
    • Ryan Heberling - Customer Care
    • Sean Kennedy - Infrastructure
  • Vendor Appointment Request with ITS Leadership
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Maricopa Community Colleges

Maricopa Community Colleges

2411 W. 14th St., Tempe, AZ 85281 | Contact Us | 480-731-8000