Over the years as a financial aid officer at Acme Community College, Chuck has become well acquainted with local representatives of various student loan lenders. On a particularly busy morning at the beginning of the Fall term, one such representative has spent some time meeting with Chuck. Nearby, some students ask questions about financial aid, and both Chuck and the lender do their best to counsel the students over their financial aid concerns. The lender's representative does not wear a badge or similar identification that would indicate to anyone that he is employed by the lender; in fact, the students justifiably believe that the representative is an Acme employee.
Under the Maricopa Student Loan Code of Conduct, has Chuck done anything that would violate the Code?
Yes. The lender should not have participated in the discussion.
The Code requires College officials to ensure that lender employees who might be on campus are not misidentified instead as College employees. Chuck should have anticipated the students' confusion and precluded the lender's representative from counseling the College's students as he did.
Page Updated 09/25/12