With respect to the District's interactions with constituents in its respective communities, the Chancellor shall not cause or allow procedures, decisions, or interactions that are unfair, undignified, or unresponsive.
AMENDED February 22, 2011, Motion No. 9781, 9782
I interpret this policy to mean that the District Office and the Colleges will engage with the citizens of Maricopa County and community partners as appropriate through such measures as community advisory councils/committees and community forums that seek to gather input; and shall respond to concerns and complaints through formal and informal mechanisms that are either outlined in policy or via web allegations such as the Chancellor's webpage or the informal services of the Citizen's Ombudsperson.
Compliance will also be demonstrated when procedures, decisions or interactions that are unfair, undignified or unresponsive have been noticed through established and substantiated through established grievance processes are addressed in a timely and effective manner.
REVISED November 26, 2013